At WillowCraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and shipping address

• Payment information (processed securely through third-party payment gateways; we do not store card details)

• Order details and purchase history

• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your orders, inquiries, or support requests

• Improve our website, products, and customer experience

• Send promotional emails (only if you choose to receive them)

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with trusted service providers such as payment gateways, shipping partners, and website hosting services, solely for business operations.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data (subject to legal and business requirements)

• Opt out of promotional communications at any time

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 willowcraft.official@gmail.com